Description
MAIN RESPONSIBILITIES Under the supervision of Management, the successful candidates will be responsible for: •Providing a professional and welcoming reception to visitors and clients; •Providing information, guidance and follow-up on customer requests; •Prospecting for new clients through social media, telephone calls and field activities; •Developing and maintaining the company's customer portfolio; •Participating in the promotion of the company's products and services; •Identifying customer needs and proposing appropriate solutions; •Contributing to the design, improvement and launch of new products and services; •Participating in marketing and sales campaigns; •Following up with prospects through to conversion into customers; •Preparing periodic reports on sales activities and results achieved; •Representing the company professionally and contributing to the development of its image.
Desired profile
REQUIRED PROFILE •Minimum BAC+2 in Marketing, Sales Management, Communication, Commerce, Administration or a related field; •Previous experience in a similar position is an advantage; •Excellent professional presentation and customer-service skills; •Strong interpersonal skills and ease in dealing with customers; •Good knowledge of social media as a business prospecting tool; •Ability to persuade, negotiate and close sales; •Creative, dynamic, organized and results-oriented; •Good writing skills and strong command of French; •Proficiency in Word, Excel, Internet, WhatsApp Business, etc.; •Residence in Calavi, Pahou or surrounding areas is an advantage.
Benefits
KEY QUALITIES Customer-service orientation, strong commercial mindset, excellent communication, organizational skills, initiative, ability to work under pressure, honesty, courtesy and professionalism. 📄 APPLICATION DOCUMENTS •Updated CV; •Cover letter; •Recent full-length photo. 📱 WhatsApp: wa.me/22994775566 📧 Email: jerielsms@gmail.com Subject: Application – Customer Service, Business Development & Client Relations Officer (Calavi or Pahou)
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